No one wants to breakdown, but it happens. And not everything can be fixed on the side of the road. Understanding what a commercial truck and trailer roadside service provider can and can’t do can help save you time and money.
The goal of tractor trailer roadside assistance is to repair the customers unit that is broke down as fast as possible so they can get back on the road with minimal delay. If you provide roadside service like Allewell Truck and Trailer provides, or if you are a customer in need of roadside service. There is a process that should be expected. The priority should always be that the truck or trailer in need of repair, is to be repaired properly so no follow up repair is needed later. Preforming the proper repair that a vehicle needs in most cases takes the same amount of time and is almost always cheaper for the customer once you factor in that if you must preform a temporary repair it will have to be repaired properly once the vehicle gets to its destination. Temporary repairs that get a customers semi truck or trailer mobile so it can be repaired back at home should only be preformed when parts are not available, not because a part is expensive.
Most breakdown repairs can be performed roadside or in a parking lot like at a truck stop. Internal engine repairs should be avoided since you can not control potential contamination that could enter the engine. Emission issues that require an emission system regen in some cases the truck should be just towed to a truck shop. Emissions issues don’t just suddenly shut your truck down to 5 MPH, they give the driver a lot of warning that then need to get to a truck repair shop and deal with the fault. When a regen is performed in a shop the tech starts the regen then goes off to another job. With a mobile technician all the regen time is charged to the customer. A mobile mechanic can spend hours just sitting there at the expense of a customer waiting for a regen to finish, and some units require multiple regens to get the truck operational. Roadside repair service is usually performed by one technician so big and heavy repairs in some cases can not be done. Repairs to the air brake systems, coolant system, starting and charging system, lighting or electrical problems, Driveline, fifth wheel / coupling systems, and wheel end issues can almost always to preformed roadside.
If your commercial truck or trailer breaks down in the highway 401 region in southwestern Ontario in and around London Ontario and your searching for roadside assistance for tractor trailers near me, Allewell Truck and Trailer can provide you with fast and professional good quality roadside service. Call today 519-868-8141 for roadside service.